No feedback ,bad service

<p>I app**** for a personal deal with Telkom,3 days later ,I got an email stating that they have been trying to contact.No one tried contacting.I responded to that email that no one contacted.The following day I get a call and advised the consultant to call back in 10 min as I was in am meeting.he ver called back.Called the call center,no one answers the phone.I app**** on line and everytime I follow up on the application,the answer I get is that it is not captured on the system and everytime I am told to reapply and wait 48hrs,its been four weeks now.I went to Cresta Telkom.Submitted docs and never had a word of the status of the application.I had to go back today,I resubmitted again and was told of 742hr response.I don't care if the application is approved or n ot,all I want is to keep me updated and stop losing customers information when it is submitted .Your system is clearly not working,system is the people.Poor service,Eishkom not Telkom.Daniel and Tumelo from Cresta tried assisting me,let's see if someone will get off is butt and be productive by delighting customer.The guys were helpful,thanks guys</p>