MW
Morne W

1 reviews | Active since Jul 2011

09 Mar 2016, 15:23

No feedback and poor service

I have logged the same fault with Telkom 4 times in the last 4 weeks.<br> 425CRK190216 19 Feb<br> 673CRK200216 20 Feb<br> 123CRK230216 23 Feb<br> Finally escalated ***9 Feb<br> <br> My ADSL is useless yet im being billed for it<br> <br> Ive logged 3 complaints on Hello Peter. Telkom just dont seem to give a damn.<br> Last night i spoke to a Team Leader at the call centre who promised to escalate this matter to the technical manager. No one called me today. Telkom has done nothing from their side. I want the CEO's office details to escalate the issue as its going on a month now with no resolution in sight. Then i will escalate to icasa

0
Replies (1)
Telkom
Telkom's reply09 Mar 2016, 16:42
Official
Hello mornevwyk,

Sorry for the delay. Our team will follow up and be in touch,

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.