MW
Morne W
1 reviews | Active since Jul 2011
09 Mar 2016, 15:23
No feedback and poor service
I have logged the same fault with Telkom 4 times in the last 4 weeks.<br> 425CRK190216 19 Feb<br> 673CRK200216 20 Feb<br> 123CRK230216 23 Feb<br> Finally escalated ***9 Feb<br> <br> My ADSL is useless yet im being billed for it<br> <br> Ive logged 3 complaints on Hello Peter. Telkom just dont seem to give a damn.<br> Last night i spoke to a Team Leader at the call centre who promised to escalate this matter to the technical manager. No one called me today. Telkom has done nothing from their side. I want the CEO's office details to escalate the issue as its going on a month now with no resolution in sight. Then i will escalate to icasa
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Replies (1)Telkom's replyOfficial
09 Mar 2016, 16:42Hello mornevwyk,
Sorry for the delay. Our team will follow up and be in touch,
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the delay. Our team will follow up and be in touch,
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply09 Mar 2016, 16:42
Official
Hello mornevwyk,
Sorry for the delay. Our team will follow up and be in touch,
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the delay. Our team will follow up and be in touch,
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
