No Feedback and poor service

I took a wifi modem through Telkom mobile through the sales company Mondo<br> <br> The service was good and in no time I recived the modem.<br> <br> I battled to get the simcard activated it took me over a month. I went to telkoms shop and was assisted and it worked<br> <br> I beginning Septemeber I received a phone call from a company Called Nudebt stating that I owe Telkom money because if unpaid debit orders... Confirmed with my bank no debit was returned.<br> <br> I asked for a statement to reflect this no jou till today.<br> <br> I have mailed nudebt with no reply<br> <br> Telkom mobile did deduct an Amount Of R414.35 of my account on the 31/08/2015<br> <br> Could this be corrected or addressed.<br> <br> I am not goin to pay any fees for poor admin practices.