No Feedback, and no Service from Telkom Mobile

<p>I logged a call with telkom 15 March regarding really bad signal for LTE services at my house. Since then, they've send out 2 techs on the 18th of May, only to confirm that the signal is insufficient for LTE services, and that the service should never have been implemented in the first place. Since Im in a 2 year contract though, they logged a call with their Support Division.</p> <p>8 Support calls later, and nothing. The only feedback I get is that the call is with their LTE Home support team, who have since then not updated the ticket. Their support channels of 081180, and Chat to an Agent both refuse to provide contact details for an escalation point. The best they can do is to send an e-mail to someone, who will appearantly phone back, but the only call I received to date was a telephone call to the LTE router sim card...which if the service was not so tragic, it would have been funny. Worst part is that I have a 2 year contract on this, and like clockwork, they still invoice me for this horrible service.</p> <p> </p> <p>Does anyone know contact details for an escalation point within Telkom Mobile to get this problem sorted out? Because their call center cannot, or will not help, and every promise of a call back from some form of management never happens.</p>