1 reviews | Active since Jan 2016
No feedback and no service
Hi. Keagan,<br> <br> I have not received any response from anyone at Telkom mobile todate.<br> What do I need to do to get someone to try to resolve my nightmare.<br> <br> Please don't tell me to call the call centre, because I hold for more than 12 min minimum and when I get through they cannot assist or transfer the call to some that can assist.<br> <br> I guess this is the poor service that I have to endure , my fault, cheap deals equals cheap/poor service...<br> <br> I need this resolved.<br> I forgot to mention that two normal technicians came out and a network technician came out afterwards and all said the same, that here is no or poor signal.<br> they are going to build a new base station but with happen in the course of the upcoming year. I cannot wait so long.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
