No feedback and double debit of an absurd amount

<p>So it has been a couple of weeks, if not months trying to resolve issues with Telkom! Then I get told that the IT department is looking into the case and I will be contacted with feedback, which still has not happened (surprise surprise).. Now a double debit of R2396.00 (R1,198.00 x 2) is taken off of my account, on a random day NOT AUTHORISED BY ME AS PER CONTRACT! Why is Telkom allowed to get away with ******* actions? Surely someone in this country should be able to put a stop to this instead of sitting back and allowing consumers to get taken advantage of? This is unacceptable, I cannot believe the incompetence of dealing with Telkom. </p>