1 reviews | Active since Jul 2018
No feedback after submitting landline cancellation - Telkom calls 1 month later with rude attitude
I cancelled my landline on 17 June 2018 with zero call or feedback received from Telkom. I submitted cancellation online so I honoured my contract terms. Received a call today 18 July 2018 (one month later) from someone calling from ********** 999 with a rude attitude as if she is my client. I need TELKOM to call me asap.
Hi elmarwayne123,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi elmarwayne123,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team