IA
Ismail A

1 reviews | Active since Oct 2014

02 Mar 2016, 16:01

No feedback after phone call

I recently posted on hello peter regarding the issues I faced, the reference number is SM199274. I subsequently received a call saying things will get fixed and ill get a refund and so on but since then ive heard nothing, almost a month has passed and absolutely no feedback receievd

0
Replies (1)
Telkom
Telkom's reply02 Mar 2016, 17:54
Official
Hello ZZA,

We sincerely apologise for the inconvenience. Kindly note that this matter has been escalated to our billing department and feedback will follow. Regards,

Mwezi
Telkom Social Media

Best regards,