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<p>Called in and case opened. Wrote review which was responded to. Received sms stating that issue is resolved? What is resolved? So from a double debit we now go to no debit? Surely it is not rocket science. If you say you will call within 72 hours why dont you? Look up Afrihost....... ask them for training on customer service.</p>
Hi Vaughan1971
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
Hi Vaughan1971
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good Morning Vaughan,
We sincerely apologize for the inconvenience.
Your case has been re-opened and sent to our Accounts Team for the 1t debit order to be allocated.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Vaughan,
We sincerely apologize for the inconvenience.
Your case has been re-opened and sent to our Accounts Team for the 1t debit order to be allocated.
Regards,
Busi
Telkom Social Media Team
Best regards,
If your admon department decides to work sometime this year can I get a reconciled statement so I can see how you do maths?
If your admon department decides to work sometime this year can I get a reconciled statement so I can see how you do maths?