1 reviews | Active since May 2017
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<p>On the 17th of March 2017 i receive a telkom invoice on my name billing me R5268 for 2 iPhone 7 plus which i do not have i phoned telkom the same day and a case was opened ( ********** 9) i have been following up since then and been told they are investigating each time i call in the meantime they are debiting a lot of money from my acount today the debited R11000 and there's not feedback about the case this is realy frustrating</p>
Hello shirley29
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello shirley29
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Noleen i hope this is a diferent mobile team because i have been folowing up and following up and there is no feedback and my money is always debited for something i dont even have is it difficult to check the documents that were used to open the contract and take it from there
Hi Noleen i hope this is a diferent mobile team because i have been folowing up and following up and there is no feedback and my money is always debited for something i dont even have is it difficult to check the documents that were used to open the contract and take it from there
Good day Shirley,
Please email your certified ID copy, proof of residence and affidavit to *** and use ***9 on the subject.
We sincerely apologize for the delay.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Shirley,
Please email your certified ID copy, proof of residence and affidavit to *** and use ***9 on the subject.
We sincerely apologize for the delay.
Regards,
Busi
Telkom Social Media Team
Best regards,
so all this time (since the 18th of March) no consultant could pick up that these have not been submited this is disgusting really
so all this time (since the 18th of March) no consultant could pick up that these have not been submited this is disgusting really
Good Morning Shirley,
We have received your documents and they have been sent to our ***** Team, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Shirley,
We have received your documents and they have been sent to our ***** Team, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day,
Please note that ever since i submited the required documents i have not heard anything from you about the case
Good day,
Please note that ever since i submited the required documents i have not heard anything from you about the case