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<p>I called Telkom on the 18th of April 2017 to arrange for payment on my invoice.I was given a case number and told someone will get back to me before my debit order goes off which is always on the last day of the month..I called again on Monday to follow up bit was told they will contact me on *** has come and gone and when I call apparently no one can help me except finance. FINANCE has still not gotten back to me. I should have gotten feedback by now so I know how much I'm paying for the month of March but still to no avail no one can help me.It is extremely frustrating that everytone you need help at Telkom you always have to go to extreme lengths to get such feedback .At this stage I need a way foward. </p>