no feedback
<p>Dear Telkom</p> <p> </p> <p>My problem has now been almost going for two years with no resolution</p> <p> </p> <p>my fault log : 638CRZ160317</p> <p> </p> <p>A guy by the name of Hector from Telkom came to my house and advised he will be back within 5 days to come and install the new wireless phone</p> <p> </p> <p>that was the 30March 2017</p> <p> </p> <p>I am still waiting ...</p> <p> </p> <p>is there any way someone can come out and instal this phone .. im am tired for logging faults , following up and nothing gets done by it ...</p> <p> </p> <p>This is not poor services ... there is no service - i cant even rate it the way its bad ...</p>
Hi bowes.shne@,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi bowes.shne@,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Good day
Thanks.
I surely do hope i wil get feedback , as all other replies of previous complaints i've been told the same thing and yet almost years alater my problem is still not resolved.
Regards,
Good day
Thanks.
I surely do hope i wil get feedback , as all other replies of previous complaints i've been told the same thing and yet almost years alater my problem is still not resolved.
Regards,
Hi,
we do see that the wireless alternative was installed on the 21st. Would you please advise if all is working as it should on your end.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
we do see that the wireless alternative was installed on the 21st. Would you please advise if all is working as it should on your end.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi Garreth
Yes , the device has been installed ....but sim not activated as yet
the message on the device itself shows " sim registratiion failed ".
Thanks
Hi Garreth
Yes , the device has been installed ....but sim not activated as yet
the message on the device itself shows " sim registratiion failed ".
Thanks
