tS
tanujaah S

1 reviews | Active since Jul 2011

22 Dec 2016, 10:04

NO FEEDBACK!

<p>AFETR GOING BACK AND FORTH AND RECEIVING NO JOY, I WENT TO TELKOM MALL OF AFRICA ON TUESDAY AFTERNOON, THE MANAGER REFUSED TO MEET WITH ME, HE SENT THE INTERGRATED SIM CARD WITH A CONSULTANT, TOLD HER TO PASS ON A MESSAGE THAT THE CARD WAS ACTIVATED. WHEN MY HUSBAND CALLED YESTERDAY, THE CARD WAS NOT ACTIVATED, WE WERE GIVEN NO INSTRUCTIONS ON HOW TO USE THE SIM, IVE LEFT NUMEROUS MESSAGES FOR THIS *********** MANAGER AND TO DATE IVE RECEIVED NO FEEDBACK, I RECEIVED AN EMAIL STATING THAT SOMEONE TRIED CALLING ME WITH NO SUCCESS, SOMEONE TRIED ONLY ONCE, I RESPONDED TO THE EMAIL SAYING I COULD BE CONTACTED BUT TELKOM ONLY DOES WHATS CONVENIENT FOR THEM!</p>

0
Replies (4)
Telkom
Telkom's reply22 Dec 2016, 19:59
Official

Good evening.

Sorry for the inconvenience caused. Our consultants will be in touch.
Please also e-mail us the affected telephone number.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

tS
tanujaah S's update02 Jan 2017, 17:51
Reviewer Update

Kindly advise when exactly it will be convenient for your consultant to contact me since the client isn't a priority.

********** 127 is the affected number.

tS
tanujaah S's update02 Jan 2017, 17:52
Reviewer Update

Kindly advise when exactly it will be convenient for your consultant to contact me since the client isn't a priority.

********** 127 is the affected number.

tS
tanujaah S's update08 Jan 2017, 15:32
Reviewer Update

Still waiting!