1 reviews | Active since Dec 2014
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<p>Regarding the case number: ********** 9, I spoke to Leago Komape who stated that I should go to a Telkom store and cancel the contract and Telkom is not allowed to cancel me a penalty fee for cancelling because Telkom was in fault by supplying me with incorrect information, I emailed ********** and ********** i also phoned 180 to make sure that I wont be charged a penalty fee but no one can give me a clear answer, I need you to give me a written confirmation that I wont be charge a penalty fee?</p>
Hi jadrianj,
Thank you for making contact with us
Please be assured that we have sent your query to our Support Team manager for further assisrtance, they will be im contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ***8
Regards
Launa Molapo
Telkom Social Media Team
Best regards,
Hi jadrianj,
Thank you for making contact with us
Please be assured that we have sent your query to our Support Team manager for further assisrtance, they will be im contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ***8
Regards
Launa Molapo
Telkom Social Media Team
Best regards,
No one has communicated with me regarding the reported matter, why can't Telkom take responsibility for their wrong doing, each and every company should be responsible for their actions
No one has communicated with me regarding the reported matter, why can't Telkom take responsibility for their wrong doing, each and every company should be responsible for their actions
Please correct your wrong doing or I will keep on logging complaints on Hello Peter until I get a response
Please correct your wrong doing or I will keep on logging complaints on Hello Peter until I get a response