1 reviews | Active since Mar 2014
No Feedback
<p>I relocated to Midrand and wanted to cancel my landline, the agent suggested that i just relocate the line this side. I got a sms saying that i must pay R250.50 which i did via their secure payment link. After following up it was indicated that the order has been cancelled due to none payment but they will get back to me. After following up again this agent was able to trace the payment and said that management will have to address and solve the problem, which they never did because no one got back to me. I want to know when the landline will be installed or when i can get my money back because it is going for two months now without a solution.</p>
1 Week later and still no contact from Telkom after they said they will follow up. Please indicate how i can get my money back please, and dont tell me to call 10210 because its useless.
1 Week later and still no contact from Telkom after they said they will follow up. Please indicate how i can get my money back please, and dont tell me to call 10210 because its useless.
One month later and not one phone call to me or anything of the sort.
As indicated please just confirm what process i need to follow to get my money back.
One month later and not one phone call to me or anything of the sort.
As indicated please just confirm what process i need to follow to get my money back.