1 reviews | Active since May 2015
NO FEEDBACK
I called in on the 8th of March 2016 to report that my area for internet connection is very weak only goes up to Two Bars. I was promised that a technician will call me to make an appointment so that they may fix the problem. Today is the 7th of April and I called the call center and spoke to Thabiso and asked him to please give the supervisor my number so they may call me back regards to this because I am a paying contract customer that is dissatisfied about the network. No respond whatsoever and yet I am stuck with no internet connection. <br> <br> How long does one have to wait??? Seems as if no one cares about this matter, not even their immediate call centre agents or management. I am dissatisfied and can't wait to cancel this contract as I am paying for nothing. <br> <br> ***7 Case Number I was given.
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM221379
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM221379
Regards
Luleka
Telkom Social Media Team
Best regards,
