No feedback

Good evening, ref (SM201071)<br> <br> <br> With reference to your response to me dated 21 February 2016, I have since had no feedback or any calls from Telkom. I went to the centurion store again last week and a gentleman was thankfully willing to assist. I described the sales lady who assisted me back in January and she came and spoke to me saying that she phoned all the clients for the contract I app**** for and will have to see whether she can trace my application and FICA documentation and will phone me. <br> <br> <br> She also advised that the contract deal I app**** for no longer stands and that the contract might be higher priced now. This I find completely unacceptable and the lack of service based on TCF principles. <br> <br> <br> And yet again no feedback from anyone thus far.....<br> <br> <br> Whenever I do eventually receive service I will gladly change the complaint to positive however can we please just start with providing some service to start with?<br> <br> <br> Trust you will find this in order and await your urgent response. <br> <br> <br> Kind regards <br>