1 reviews | Active since Mar 2016
No Feedback
29th Feb i called into the call center and advised i need to cancel everything i have with telkom... They gave me a form and an email address, The cancellation email address was full. called in again got sent pillar to post until i eventually gave up. 1st march tried the mailbox again in the morning still full, call centre still could not assist. tried the mailbox in the afternoon(1st march) went through recieved an auto reply. 8 march 17:30 still waiting for confirmation on this cancellation and confirmation i will not be debited end march as i have served my notice period. i have the original mails i tried to send when the mail box was full. i really dont want to be sitting here thinking its cancelled yet nothing has been done... please provide me with feedback ... its all i require and i have already waited over a week.
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Best regards,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
