GM
GERALD M
1 reviews | Active since Sept 2014
07 Mar 2016, 09:47
NO FEEDBACK
This is a continuation to an already escalated problem.<br> Ref : ***<br> <br> So I have been assured a response since 1 March 2016 regarding the problem with \INCORRECT DETAILS USED\" for my new cellphone contract. To-date I have not had a response.<br> I do not think TELKOM has a hold of the seriousness of this issue the way I feel about it. <br> The use of wrong details where money is involved is extremely sensitive!!!<br> Finally, I would like somebody to email me the \"exit process\" out of a TELKOM contract, hopefully I can be treated better elsewhere.<br> "
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Replies (1)Telkom's replyOfficial
07 Mar 2016, 11:44Hello MAQUBU,
Apologies for the inconvenience. Our consultants will urgently be in touch to assist.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience. Our consultants will urgently be in touch to assist.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply07 Mar 2016, 11:44
Official
Hello MAQUBU,
Apologies for the inconvenience. Our consultants will urgently be in touch to assist.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience. Our consultants will urgently be in touch to assist.
Regards,
Moenieb.
Telkom Social Media Team.
