GM
GERALD M

1 reviews | Active since Sept 2014

07 Mar 2016, 09:47

NO FEEDBACK

This is a continuation to an already escalated problem.<br> Ref : ***<br> <br> So I have been assured a response since 1 March 2016 regarding the problem with \INCORRECT DETAILS USED\" for my new cellphone contract. To-date I have not had a response.<br> I do not think TELKOM has a hold of the seriousness of this issue the way I feel about it. <br> The use of wrong details where money is involved is extremely sensitive!!!<br> Finally, I would like somebody to email me the \"exit process\" out of a TELKOM contract, hopefully I can be treated better elsewhere.<br> "

0
Replies (1)
Telkom
Telkom's reply07 Mar 2016, 11:44
Official
Hello MAQUBU,

Apologies for the inconvenience. Our consultants will urgently be in touch to assist.

Regards,
Moenieb.
Telkom Social Media Team.