JL
Jurgens L
1 reviews | Active since Dec 2014
03 Mar 2016, 12:06
No Feedback
I app**** for the Telkom LTE uncapped broadband at R599 per month on the 10th of February online and I was promised a call which I still have not received. The t's and c's say it takes up to 7 days if the order is made online and we are now 3 weeks in.<br> I am absolutely disappointed with the service I have received in trying to track this order. Several calls to the helpdesk number, Telkom's facebook page and in store enquiries with no success. I would like to know what is happening with my order and when will have it delivered and installed?<br> My REFERENCE NUMBER:***<br>
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Telkom's replyOfficial
03 Mar 2016, 14:16Hello lubbej,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Best regards,
Telkom's reply03 Mar 2016, 14:16
Official
Hello lubbej,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Best regards,