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2 issues<br> 1. 19/11/15 I sent a cancellation form to cancel 1 of my contracts, received no response. 1/12/15 I forwarded the same form to Naphtaly [Email Removed] who assisted me previously and he forwarded the form to retentions. Nov I was debited. I receive a response from retentions on 15th Dec letting me know that they've received my query and I will be updated. Dec I was debited. Got a call from retentions agent in Jan (Mildred) and she offered me a package instead of cancelling my account, I asked her to terminate the contract even though I took up the package. I've been calling Telkom customer care countless times, leaving Mildred messages to call me back since I couldn't speak to her directly, to this day she hasn't called back. Jan I was debited. I sent another cancellation form on the 5th Feb to cancel 2 of my accounts. No response til today.<br> 2. Mon 9Feb I went to Cresta Telkom branch to apply for another contract, and was helped by Miss Mabaso who told me they couldn't process my application since the device I wanted wasn't in stock. She told me she would update me via email regarding stock. I've sent countless emails to her [Email Removed] still no response.