AC
Aren C
1 reviews | Active since Aug 2015
25 Nov 2015, 15:00
No feedback
I app**** for a new contract last night 24/11/2015. It was sent through to back office, I have had no feedback all day. We have 5 existing contracts with Telkom mobile so this should not be a issue. No one keeps me updated as to what is happening and the turn around time of 3 to 5 days is NOT acceptable.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
25 Nov 2015, 19:00Hello arencomley,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171532.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171532.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply25 Nov 2015, 19:00
Official
Hello arencomley,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171532.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171532.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,