HM
Haroon M

1 reviews | Active since Oct 2011

14 Nov 2015, 11:06

No feedback

I app**** for a telkom mobile contract at the new telkom mobile store at Liberty Mall Pietermaritzburg. I was told the phone I wanted was not in stock at the moment but someone will call me and let me know when the phone is available. It has been three weeks and I still don't know what is happening with the contract. <br> <br> The service at the store is also very poor. There is no place for customers to sit and fill forms. I filled the contract forms myself as no one was willing to help. I am also disabled and was made to wait so long before any type of assistance was offered. After all this I still don't have the phone I want

0
Replies (1)
Telkom
Telkom's reply14 Nov 2015, 12:23
Official
Hello hilander786,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM167716
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
***