1 reviews | Active since Mar 2009
No feedback
I have 2 cell phone contracts which I wanted to port to TELKOM and upgrade. I completed the online form as well as send them an E-Mail to [Email Removed] explaining exactly what I want to happen. I have not received any feedback from them in 24 hours which in itself is ridiculous. I then resorted to sending an E-Mail to the TELKOM board to ask that it be followed up and it has now been 48 hours since then (so 72 hours later) and still no response. <br> I realise that I am just a small person with 2 contracts and do not measure much in the grand scheme of things but I am also in the start-up phase of an internet company so servicing me now might be an investment but I will not make use of them anymore. I will find another option to make this work as I cannot believe service means so little to anyone, may I never regard my clients as nothing.
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Outboumd Sales Team for them to address. Feedback will follow.
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Kind Regards
Tebogo N
Telkom Social Media Team
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Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Outboumd Sales Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo N
Telkom Social Media Team
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