1 reviews | Active since Oct 2011
No feedback
From 1April, moving into my property, I didn't have any Telkom mobile signal, so thus paying R150 per month for nothing. Eventually Telkom sent a technician to my place, confirming there isn't any signal and he will recoomend cancelling my contract (which Telkom want to charge me for, as they can't provide network). Telkom phones me 3 times in 5 minutes, then sends a message with my reference number and I need to phone 081180 - which are not the correct department to give me feedback. So still no resolution. I want 1) my contract to be cancelked and 2) all subscription from 1 April 2015 (4 months) refunded to me. I ohoned 081180, asking them to escalate the message to the correct department for a phone call at 14:30 today - this didn't happen!!!!!
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
