1 reviews | Active since Apr 2015
NO Feedback
After 2 promises in writing to do so TELKOM HAS STILL NOT CONTACTED me<br> <br> Hello Leonb67,<br> Kindly note that this matter is currently being investigated and feedback will follow.<br> <br> We sincerely apologise for the inconvenience.<br> Regards,<br> Joshua Mnisi<br> Telkom Social Media Team <br> CUSTOMER'S FEEDBACK Leonb67 Time and Date 10:41:15 | Mon 11 May 15 <br> Utterly Disgusted: In short I have a problem with my account(not in arrears) since October 2014. I phoned call centre several times to sort out...all in vain as we know. I then complained here on hellopeter and Telkom responded (miracle), the response was that they would contact me to sort out. WELL I AM STILL WAITING FOR CALL!!!. Maybe their lines are down??<br> Included is original message as per their response<br> <br>
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM108057.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM108057.
Regards,
Joshua Mnisi
Telkom Social Media Team
