kD
kevin D
1 reviews | Active since Jun 2010
25 Feb 2015, 18:23
No feedback 4 days after fault logged
Fault *** refers.<br> ADSL line was activated last Friday after a seven month wait...<br> ...but at same time that I got ADSL connected, my phone line went down. No dial tone, just static on the line.<br> <br> Fault logged on Friday, 20th Feb ...\Telkom will endevour to resolve within two days"<br> <br> Please don't let me wait a further 7 months to get my phone fixed now :("""
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Telkom's replyOfficial
25 Feb 2015, 19:29Hello kevind,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92079.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92079.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply25 Feb 2015, 19:29
Official
Hello kevind,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92079.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92079.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team