1 reviews | Active since Mar 2015
No Feedback
Absolutely no feedback whatever so ever for months!! You can try as much as you want to contact them telephonically but can never get through to an agent. I am trying to cancel an old number that I am still been billed for. I have emailed my cancellation form and copy ID to Retention's ********** multiple multiple times since January but I get no response. If I visit a branch they say they can't help me.
Hi WarrenEB,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi WarrenEB,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi Warren,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was cancelled.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Warren,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was cancelled.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,