KK
Kayla K
1 reviews | Active since Aug 2015
06 Sept 2017, 09:00
No feedback
Hi
I have sent so many emails as I have been told to do so by multiple agents in order to cancel my contract. It takes 25 days to cancel and by Telkom continuously not replying, it is delaying the process more and more. It is reasons like this that I will never open another account with them. I need to cancel!!
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
11 Sept 2017, 09:40Hello Kb0810
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply11 Sept 2017, 09:40
Official
Hello Kb0810
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
19 Sept 2017, 10:58Good day
Trust you are well.
Please be advised that we tried to contact you on *** which is your work contact, may you kindly private message us the affected number so that we can investigate if the service number was successfully cancelled.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Telkom's reply19 Sept 2017, 10:58
Official
Good day
Trust you are well.
Please be advised that we tried to contact you on *** which is your work contact, may you kindly private message us the affected number so that we can investigate if the service number was successfully cancelled.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
KK
Kayla K's updateReviewer Update
19 Sept 2017, 11:18Good Morning
The affected number is ***.
Thank you kindly for your assistance.
Regards,
Kayla
KK
Kayla K's update19 Sept 2017, 11:18
Reviewer Update
Good Morning
The affected number is ***.
Thank you kindly for your assistance.
Regards,
Kayla
Telkom's replyOfficial
05 Oct 2017, 17:20Hi Kb0810,
Thank you for making contact with us.
Please be assured that we have sent your query to the Retentions Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply05 Oct 2017, 17:20
Official
Hi Kb0810,
Thank you for making contact with us.
Please be assured that we have sent your query to the Retentions Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,