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Shaheem E
1 reviews | Active since Mar 2009
15 Dec 2015, 09:19
No feedback 2 weeks after new home LTE application
On 2 December, I received an e-mail confirming that I'm one of the first 50 in my cell to qualify for Telkom's new R 599 per month LTE deal. My ticket no. is # ***.<br> However, I have not heard from Telkom again since then.<br> Yesterday, I phoned for feedback, but gave up after being on hold for 20 min.<br> I then e-mailed for feedback, but have not received a response yet.<br> The irony is that I'm applying for LTE because of a fault on my ADSL line that's taken Telkom 2 months to fix!
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Telkom's replyOfficial
15 Dec 2015, 11:35Hello shaheem,
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our Sales team and feedback will be provided.
Your Social Media ***
We sincerely apologise for the delay
Kind regards
Lindani
Telkom Social Media
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our Sales team and feedback will be provided.
Your Social Media ***
We sincerely apologise for the delay
Kind regards
Lindani
Telkom Social Media
Telkom's reply15 Dec 2015, 11:35
Official
Hello shaheem,
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our Sales team and feedback will be provided.
Your Social Media ***
We sincerely apologise for the delay
Kind regards
Lindani
Telkom Social Media
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our Sales team and feedback will be provided.
Your Social Media ***
We sincerely apologise for the delay
Kind regards
Lindani
Telkom Social Media