wB
willem B

1 reviews | Active since Sept 2012

11 Apr 2016, 08:11

No Feed back / No delivery

I have ordered a Telkom 10MB ADSL line to be installed at my house <br> <br> Telkom has arranged with me on 3 different time for installation of the line <br> <br> 2 days leave was wasted. As no technician ever pitched or phoned<br> <br> I have spoken to a Head of some department and he said he will arrange for a technician on a Saturday to be at my house for installation of the line<br> In that week i received a sms saying they will be there on the following Monday (I have responded with @NO as i told the the head of the department I will not take leave again. And a technician did phone that Monday to Verify if I am at home at witch point i told him the story, He said he will arrange a call out for Saturday but the SMS was for Sunday)<br> <br> Yesterday the Sunday no one showed up no phone calls was made and no info was provided<br> My order has been open for more that a month now. but it is starting to look like I need to look in to different internet provides ( WireLess or LTE and pay a bit more for service ) <br> <br> Thank you <br> Willem <br>

0
Replies (1)
Telkom
Telkom's reply11 Apr 2016, 09:15
Official
Hello willem.was.hier,

This response serves as confirmation that your query has been received.
Your reference number : SM222257
A consultant from our fulfilment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Best regards,