No Feed Back From Telkom

on 17th Feb i contacted Telkom to get my Adsl Line upgraded from 2mbps to 4mbps <br> and getting instead 10gig a month to get 20gigs .<br> <br> so i think this should be a Easy change Wrong <br> <br> Guy at Call center tells me 24hr and my line will be upgraded<br> <br> the 19th i called and held the line for 45 minutes before getting to a consultant and he tells me that they need to change the speed at the line exchange or some **** like that. <br> should be done Friday <br> not done.<br> <br> so Today 23 Feb i call to find out what is the Story what is happening.<br> <br> the Lady tells me my Area only supports 2mbps Connections. <br> <br> this is the first i have heard of this. <br> their is a Lady down the road that has 4mbps line with Mweb.<br> <br> its No wonder everyone is jumping ship from Telkom to other ISP <br> <br> i would like answers