tD
thaabit D

1 reviews | Active since Aug 2012

18 Nov 2015, 12:48

No Feed back

On the 3/11/2015 I called to log a case for my bill that was unusually I have also called on a daily basis to find out the status of my case. I also loaded a complaint on Hello Peter with regards to this and still no feedback, just got a standard response saying they will investigate but no feedback again. The service received from Telkom is pathetic, even from Frank the person who rep**** to Hello Peter complaint. I wonder if Telkom actually cares about their clients, it definitely doesn't seem like they do.

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Replies (1)
Telkom
Telkom's reply18 Nov 2015, 13:40
Official
Hello thaabit,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169025.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media