No extra 1Gig data added monthly as advertised

My wife signed up for a R100 contract which include 100 minutes 100meg data and 1Gig additional free data every month in the month of January 2015. She use data mainly and this extra 1Gig data made her do the port to this contract.<br> <br> The store do not answer phone calls and the sales lady (Fifi) had to give me her own private cellphone number to be able to communicate about the port. It was a very huge struggle to port but after my wife moved to a prepaid it was possible and at about the half of February 2015, she was successfully ported. (Took almost 6 weeks)<br> <br> After checking her data and minutes she immediately saw that she had only a few meg. <br> <br> I contacted Fifi immediately on her cellphone and explained our confusion (there should be almost a Gig data, now just about 120 meg).<br> <br> She confirmed that everything on her side is correctly loaded and that we should receive the 1Gig data in the next month. (Funny I thought but ok....)<br> <br> It is March 2015 now and after logging a complained at another Telkom store (at the Waterfront) my wife was informed that she does not get the additional 1Gig data ever because she did not take a handset???? <br> <br> Consumer protection act must help please!!!!!<br>