NO ETA ON INSTALLATION

Hi there<br> <br> I phoned 10210 on Tuesday, waited on hold for 30 min before I reached a consultant and then app**** for a new line at my second residence. The saleswoman informed me that it would take till Friday for them to tell me when my line will be installed and at what time I should be at home to deal with the technician.<br> <br> I phoned 10210 on Friday afternoon at roughly 3pm as no one had yet bothered to contact me regarding the ETA on installation. I waited 43 minutes on hold just to reach a consultant and was then told that I they weren't sure when the line will be installed and so on.<br> <br> This is ridiculous. I am already paying Telkom ?R500 per month for my existing line at one residence and now I have to waste my time trying to figure out when Telkom is interested in making more money off of me at my other home. Telkom is very quick to say \Sign up. It's so easy and efficient"but they don't tell you how long you'll have to wait to get through to their call centre or how long it actually takes them to sign you up for a service.<br> <br> Please advise because I'm already considering other options at my other residence. I can't wait an eternity for feedback from you people. Want money? Earn it"""