UE
Ursula E
1 reviews | Active since Dec 2014
05 Apr 2016, 12:38
no end to telkom ineptetude
Once again i am unable to access my telkom account online.<br> I have been into stores to activate several times every but every other month after its been activated, the next time i login the status changes to failed . <br> account ***- in my name - keeps being addressed to ex-husband. <br> account *** account of my 97 year old grandmother LOADED / LINKED LAST MONTH - she cannot go to a store to verify account . <br> account ***- closed almost 1 year ago - suddenly reappears on my profile. <br> <br> Attempts to resolve via online chat useless - no response or chats ended without response
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Telkom's replyOfficial
05 Apr 2016, 14:48Hello UvE in jozi,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply05 Apr 2016, 14:48
Official
Hello UvE in jozi,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team