JV
JOHNNY V
1 reviews | Active since Apr 2015
15 Jan 2016, 06:59
NO EMAIL SERVICE
I AM TOTALLY DISGUSTED WITH TELKOM.<br> WE RUN A SMALL BUSINESS SUPPLYING CORPORATE COMPANIES, AND HAVE NOT HAD EMAIL SERVICE SINCE SUNDAY 11 TH JANUARY.<br> TWICE WE HAD TO PHONE, HOLDING ON FOR 46 MINS AND 29 MINS, THIS IS UNACCEPTABLE.<br> MY CLIENTS CANNOT GET HOLD OF US AND WE WILL PROBABLY BE CATERGORISED AS INEFFICIENT.<br> THERE IS NO PROPER APOLOGY OR EXPLANATION FROM TELKOM OR INDICATION WHEN ALL WILL BE RESTORED.<br>
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Telkom's replyOfficial
15 Jan 2016, 12:13Hello JOHNNY JV,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188054
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188054
Regards
Luleka
Telkom Social Media Team
Telkom's reply15 Jan 2016, 12:13
Official
Hello JOHNNY JV,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188054
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188054
Regards
Luleka
Telkom Social Media Team