CR
Calvin R

1 reviews | Active since Jul 2013

28 Jan 2016, 21:20

NO effort from their side

Guys who fixed water pipes close to the Telkom box hit the telkom lines under the ground and cut off the WHOLE Montana Parks landlines (nobody's got adsl,fax or phones) so we reported this on Monday. Next day we see a Telkom van standing there so I stop on my way and catch the \Tech"sitting on his phone playing games (helmet cam video if required) .Since I was in a ok mood I made way to Telkom Center at Retail Park and report it once again without much success being told they have to fix the water pipes before Telkom will even try and fix the lines .Since then we have not seen a single person repairing the water pipes or the phone lines resulting in me having to buy a 3G modem + data (we have almost no signal at home) and it's costing me a fortune to buy data .<br> As a whole I am disgusted with telkoms attitude towards their clients giving me the impression of them not giving two ****s about whether their clients are happy and satisfied <br> <br> The next logical step is to settle this in court and make the media aware of the matter cause it does not appear if telkom will repair this anytime soon when looking at other hellpeter reports <br> <br> Give me a call so we can sort this out <br> """

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Replies (1)
Telkom
Telkom's reply28 Jan 2016, 23:31
Official
Hello CalvinRaubenheim,

We sincerely apologise for the inconvenience.

Kindly note that we would like to assist, however, please provide us with the affected number or the fault reference number so that our technical specialist can investigate.

Your reference number is SM193979

Regards,
Hilary
Telkom Social Media Team