1 reviews | Active since Jul 2015
No E-mail Service
On Tuesday s stupid staff member phoned me to say she noticed I had two e-mail accounts. On that I have foe the last 7 months been trying to close down and also get the R130 refunded to me, which now amounts to R1500, I hope Telkom are enjoying *****ing this money from me. Back to the two e-mail accounts, the stupid staff member then had a conversation with me and I told her which e-mail address MUST NOT BE CLOSED OFF. Guess what the stupid staff member did, closed off the one I told her not to close. I have spoken over the last 5 days to most likely 20 stupid staff members and today Sunday still have no e-mail service. When you ask to speak to someone senior, the old time response is they in a meeting, need to ask does Telkom employ senior staff to be in meetings all day.
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM128504
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM128504
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
