1 reviews | Active since Oct 2016

05 Jul 2017, 13:24

NO e- mail for 5 weeks

<p>After reporting that my e- mail is in maintenance mode and that I can`t receive mails and phoning 10210 and sent mails to support but alas after 5 weeks!!! my patience is up!! only 1 person phoned me to escalate but the tier 3 people just doesn`t give a damn!!!</p>

0
Replies (1)
Telkom
Telkom's reply07 Jul 2017, 08:54
Official

HI robby-bresler

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. I have attempted contacting you directly with no success. Please may we request to confirm the error you get when attempting to send or receive. I have interrogated the e-mail address and the account itself shows no defects. Please confirm when possible.

Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,