No DSTV Explora

On 13 January the first attempt of getting my 10mb line installed, this process with a lot of begging and pleading was finally completed on 29 January 2015.<br> <br> A DSTV Explora was apart of this package as it is the Smart Home Premium package with a 10mb line. It is no 20 February and I have not yet received my Explora. When I contacted Telkom the first time I was told they did not add an Explora onto my order and therefore I would not get one! I demanded to speak to a manager, I was told an Explora was now added and I should wait 9 days to have my Explora! That was three weeks ago, when calling 10210 telkom can provide no information about when I will receive this! <br> Every step of the way in getting my premium product from Telkom has been met with issues!<br> Is it all really worth it, not so sure!