PP
Prenauven P
1 reviews | Active since May 2015
21 May 2015, 10:32
No DSTV Explora
I have app**** for the Telkom R899.00pm package on the 28 April 2015.I received delivery of the Telkom modem on the 4/05/2015 and my line was installed on 05/05/2015.To date I have called 10210 24 time being passed from person to person.I have logged an escalation on the 19/05/2015 and still not received a call.My Dstv explora is still myth.<br> <br> My 10mb line was also only fixed yesterday as it was only reaching 0.5mb download speed. Now its at least reaching 8.5mb
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Telkom's replyOfficial
21 May 2015, 11:43Hello ppather,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112451.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112451.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,
Telkom's reply21 May 2015, 11:43
Official
Hello ppather,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112451.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112451.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,