No DSL Connection for a month

Round about the 08/12/2015 I fault with Telkom. No contact from them. 3 Days later I get an SMS - Problem resolved. Not true. Problem still persists. Logged a new fault. No contact again. Get an SMS - Problem resolved. *******!! Still very intermittent or no connection. Responded to SMS survey.<br> <br> Got a call from a technician who came out anD supposedly found the problem on one of the poles. Problem seemed to be resolved but very slow connection. Mostly timeouts when browsing or trying to retrieve emails. 2 Days later, problem started again. Logged a new fault. 48 Hours later get an SMS - Problem resolved. ABSOLUTE *******!!! No one even contacted me.<br> <br> Escalated the cal several times, A technician called me (29/12/2015). Said he wanted to test the line and asked me to disconnect my phone line but to leave the DSL modem connected. Haven'e heard from him or anyone since. When I reconnected the phone line, it crackles so badly the you may as well not have a phone line.<br> <br> Still no working DSL connection. I do most of my work from home so this is unbelievably frustrating to say the least. It's now nearly a month and I am still without a workable.<br> <br> To date - NO SOLUTION!! WELL DONE TELKOM!!