AA
Alex A

1 reviews | Active since Nov 2009

13 Feb 2016, 10:40

No DSL.. 2 months

I'm now following this channel as seemingly no other is working on the side of Telkom. I've been a loyal personal and business client for many years but really battle to solve a massive DSL issue for the past 3 months. Our faulty DSL line was reported 5 times since November 2015 there was intermittent service but totally down since beginning 2016. A technician came out, claimed success but again, NO service the next day. I've logged another fault 40CTK310116 on the 31st of January, no luck. This is costing me dearly, both on a professional level and more so on a monetary level. I have phoned the call centre several times with a total waste of time as a result. Also went to a Telkom shop three times, unable...<br> <br> I really don't know what to do next, its really ridiculous. In process to cancel the line.<br>

0
Replies (1)
Telkom
Telkom's reply13 Feb 2016, 11:00
Official
Hello Alex20,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM191512

Regards
Luleka
Telkom Social Media Team