No disclosure

<p>I've had a data contract with Telkom for 2 years and it recently came up for upgrade. I got the sms reminding me. I went in to cancel on 29th September 2016 and was told it would take 1 to 2 days to get done.</p> <p>Today I call the customer service line and find out im now on a month to month contract that will cost R500! The very dull and grumpy consultant tells me my contract states I have 21 days. A contract I took out 2 years ago didn't deserve a reminder of cancellation but just upgrade. If it was R99 as always I wouldn't mind but R500!</p> <p>No guys yall need to do better. The number in question is ********** 829 and cancelation ref is ********** 1</p>