No delivery yet payment is taken monthly...

<p>The product was never delivered and yet the monies are being deducted each and every month. Busy with a cancellation of 'n contract but still we receive no feedback, no service, no help or any form of notice from Telkom only 'n bill for a modem which we purchased two years ago, paid for but still they are billing for it. The contract with telkom was taken up for a mobile phone which was never signed and received and now they are deducting monies for it whilst we are trying to cancel it. Very bad, the worst service I have ever come across in my 35 years without any assistance or prompt reply or response. Also do not think to do a debit order cancellation with the bank Telkom just simply reinstates the debit order after it was cancelled. We will have to change banks in order to get it removed from our account. I feel sad because service delivery is key in our country. Telkom just opened a brand new store in Mafikeng and expects clients to make use of their services. This is a *******, bad and end of a lifetime experience which will never occur again as we have made this mistake once, they will not be in control of any contract or agreements of ours in the future. Telkom mobile is the worst service provider in South Africa. </p>