FN
Fanie N
1 reviews | Active since Mar 2014
17 Sept 2015, 13:04
No delivery on service after payment was made.
On the 8th of September, I ordered the uncapped LTE internet service.<br> Payment has been made, and I haven't received anything yet!<br> I just got a sms that stated it was delayed due to \technical difficulties"";and I am always on hold. No one answers the calls.<br> This is UNACCEPTABLE!!!<br> <br> You have to get this sorted out by FRIDAY the 18th September!<br> Why did you take my money so quickly and then due to \""technical difficulties\"" you can't just get a courier to send me my items?!?!?!<br> <br> Once again"
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Telkom's replyOfficial
17 Sept 2015, 15:12Hello funnynel42,
Acknowledging
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146656
Regards
Luleka
Telkom Social Media Team
Acknowledging
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146656
Regards
Luleka
Telkom Social Media Team
Telkom's reply17 Sept 2015, 15:12
Official
Hello funnynel42,
Acknowledging
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146656
Regards
Luleka
Telkom Social Media Team
Acknowledging
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146656
Regards
Luleka
Telkom Social Media Team