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Shawqie T

1 reviews | Active since Apr 2014

23 Jan 2018, 13:04

No Delivery on promises of promotional Once-Off Data.

I bought an ONLINE only deal with TELKOM that offered 100GB once-off , valid for 12 months. To date I have not received the data at all. When I call the Sales department, they direct me to support. The support absolutely denies that such a promotion exists even though it is on there website. I have called numerous times each time they do not provide a reference number and tell me to speak to sales.

I cannot believe that my ADSL , cellphone contract and Mobile data exists with this company. I just want what is due to me as I signed up for the contract because it was a great deal. I am regretting the decision right now. I don't know if I will even get a response from this review, as I am still waiting for a manager to call me.

Name: Shawqie Taliep Email: ********** ********** My Data number is ********** 837

Contact Number is ********** 500.

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Replies (1)
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Shawqie T's update15 Feb 2018, 19:20
Reviewer Update
Seems like the resolved the issue already.Thank you.