No delivery on new contract phone after 3 weeks

I app**** for a new Telkom Mobile contract and the contract was approved on 14 October 2015. The first debit order was run on 15 October 2015. I received a phone call from Nokubongwa on 23 October to say that there was a delay with their system in processing the order and that she would call me back on 27 October to give me my order number. This has not happened as yet, and I have been calling 10213 and 081 180 since Monday to try and talk to someone at the call centre , but I give up after being on hold for 15 minutes. <br> The aftersales feedback is horrible and I have no recourse to investigate the delay. This is not professional, I expect better service from a company like Telkom.<br> My advice is to stay away from the Telkom mobile deals...their aftersales service is non-existant.