NO DELIVERY OF TELKOM !!!!! JUST PROMISES

I HAVE REQUESTED AN ADSL LINE IN APRIL AND UNTILL TODAY I HAVEN'T HAD ANY INSTALLATION DONE. SINCE THE BEGINNING EVERY TIME THEY HAVE AN EXCUSE THAT THERE IS NO LINE AVAILABLE THEN THEY CAME AND OPEN A LINE AND THEN THE NEXT THING THEY BOOKED A CALL AGAIN AND THEN THERE WAS AN UNDERGROUND CABLE NOT WORKING. SINCE THEN THEY APPRENTLY FIXED IT ACCORDING TO THE CALL CENTRE WHICH WAS NEVER DONE!!!! THEN EVERY TIME WHEN THEY BOOK THEY COME THERE WITH AN EXCUSE THAT THE CABLE IS NOT WORKING AND MORE THAN 5 TIMES THEY BOOKED US TO BE HOME AND NEVER PITCHED!!!!! I AM A FIRST TIME CUSTOMER AND THIS IS THE SERVICE I GET!!!! I WONT EVER RECOMMED TELKOM TO ANYBODY WITH THIS KIND OF SERVICE BECAUSE IT IS JUST PROMISES EVERY TIME. LAST WEEK I ESCALATED IT AND THEN THEY TOLD ME THEY HAVE A SUNRISE RULE WHICH I HAVENT HEARD ANYTHING BACK FROM THEM SINCE WHICH IS NOW A WEEK ALREADY!!